Demystifying Virtuoso Sourcing Group: Debt Collection, Services, and Reviews

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Virtuoso Sourcing Group
Virtuoso Sourcing Group

Virtuoso Sourcing Group (VSG) is a name you might encounter if you have outstanding debt. This blog post dives deep into everything VSG, including its services, reviews, and how to navigate interactions with them. We’ll also clarify a potential confusion: Virtuoso Sourcing Group is not an open-source project.

What is Virtuoso Sourcing Group?

Virtuoso Sourcing Group is a debt collection agency established in 1997. They specialize in acquiring defaulted debts from original creditors (like credit card companies) and attempting to collect the outstanding balance. VSG offers its services across various industries, including healthcare, utilities, and education.

Here’s a breakdown of VSG’s core functions:

  • Debt Acquisition: VSG purchases debts that the original creditor has been unable to collect. They typically pay a fraction of the original amount.
  • Debt Collection: VSG contacts debtors through phone calls, letters, and sometimes even emails to try and recover the debt.
  • Customer Care: Ideally, VSG strives to find solutions for both the creditor and debtor through effective communication.

Virtuoso Sourcing Group Services: Beyond Debt Collection

While debt collection is their primary service, VSG offers a wider range of solutions for businesses:

  • Accounts Receivable Management: VSG assists companies in managing outstanding invoices and payments.
  • Customer Care: They provide outsourced customer service solutions, handling inquiries and concerns on behalf of businesses.
  • Contact Center Technology: VSG offers cloud-based contact center technology to streamline communication processes for businesses.

By providing these additional services, Virtuoso Sourcing Group positions itself as a comprehensive solution for businesses managing customer interactions and finances.

Virtuoso Sourcing Group Address and Contact Information

Virtuoso Sourcing Group has its corporate office located in Glendale, Colorado. However, their primary business address is:

  • Virtuoso Sourcing Group LLC
  • 4500 E Cherry Creek South Dr Ste 500
  • Denver, CO 80246-1500

Their phone number is (720) 508-8619. It’s important to note that you might be contacted from a different number for debt collection purposes.

It’s crucial to remember that contacting them directly might not be the most efficient approach. If you’re dealing with a debt collection attempt from VSG, we’ll explore better strategies in a later section.

Virtuoso Sourcing Group Reviews: What Do Customers Say?

Consumer reviews for debt collection agencies are often negative, and Virtuoso Sourcing Group is no exception. Virtuoso Sourcing Group reviews can be found on various platforms like the Better Business Bureau (BBB) and consumer rights websites. Here’s a summary of common themes:

  • Aggressive Communication: Some customers report experiencing harassing phone calls or receiving excessive communication attempts.
  • Debt Validation Issues: There might be instances where VSG struggles to validate the debt amount or ownership.
  • Difficulty Reaching Representatives: Customers might encounter challenges connecting with a live representative to discuss their situation.

It’s important to remember that online reviews only represent a portion of customer experiences. However, they can provide valuable insights into potential issues you might face when dealing with VSG.

Dealing with Virtuoso Sourcing Group: Your Rights and Options

If you’re being contacted by Virtuoso Sourcing Group for debt collection, here are some crucial steps to take:

  • Request Debt Validation: You have the right to request written verification of the debt details, including the original creditor, amount owed, and breakdown of charges.
  • Understand Your Rights: The Fair Debt Collection Practices Act (FDCPA) protects consumers from abusive or harassing debt collection tactics. Familiarize yourself with your rights under this act.
  • Communicate Clearly: If you believe the debt is inaccurate or you cannot afford the full payment, communicate clearly with VSG representatives.
  • Consider Payment Options: Depending on your situation, explore potential payment plans or negotiate a settlement amount with VSG.
  • Seek Help from a Credit Counselor or Attorney: If you’re struggling to manage debt or facing challenges with VSG, consider seeking professional guidance from a credit counselor or attorney specializing in debt collection matters.

Here are some resources that can be helpful:

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