Your phone rings, and when you look to see who’s calling, you are frazzled and annoyed when you realize it’s the 210-520-0146 number calling you again. It’s not yet midday, and they have called you four times already. If your situation sounds similar to this one, you are not alone. Countless consumers have been called multiple times a day by this number. It belongs to Chase Card Services, a department that collects debt on behalf of JPMorgan Chase & Co.
If you have been receiving these calls, it probably means you have a credit card debt or personal loan with JPMorgan Chase & Co. Once you default, Chase Bank hands over your account to their collection department to use any means to make you pay. They do not have the legal right to call you endlessly, regardless of whether you have a debt with them. This article explores how to stop Chase Card Services calls.
What should I do when I see a call from 210-520-0146?
Before answering a call from Chase Card Services, it is vital to know your consumer rights that are clearly outlined in the Fair Debt Collection Practices Act (FDCPA). These guidelines limit the extent to which debt collection companies can go while contacting consumers about an outstanding debt. Examples of the laws they should not violate include:
- Calling you many times a day for the same debt
- Leaving endless voicemails or emails reminding you to pay the debt
- Threatening you with a lawsuit or taking your crucial documents until you pay
- Using profanity or aggressive behavior to scare you to pay
- Failing to respond to SoloSuit’s Debt Validation Letter you sent asking them to verify the debt
Once you know your rights, you can confidently answer the call and make your rights known to the debt collector. Afterward, use these options to stop their calls:
- Ask them to stop calling and use email for communication.
- If they do not stop, send a Cease and Desist letter.
- Request them to verify the debt by sending a Debt Validation Letter.
- If you do not owe the debt, dispute it with the three credit bureaus.
- Settle the debt using an efficient debt settlement company.
Do I have to pay the debt from Chase Card Services?
You do not have to pay the debt if it is not yours. Instead, send a dispute letter to the three credit bureaus explaining that a wrongful debt has been entered into your credit report. The bureaus will investigate by contacting Chase Card Services and asking them to provide details of the debt. Within 30 days, the debt will be removed from your credit report, and the calls should stop.
However, if you know you have a pending debt with JPMorgan Chase & Co., you are obligated to pay. They have a legal right to take you to court if you fail to pay or settle the debt. If they win, the judge could give them the right to access your bank account or garnish your wages. In addition, they can put a lien on your property until they get their money. So, it is better to address your debt situation before it gets to this point.
What is the best way to stop Chase Card Services calls?
The best way to stop their calls for good when you have a debt with Chase Bank is to settle the debt for less than you owe. Paying the full amount is the better option for the sake of your credit score. However, if you do not have the entire amount, ask Chase Card Services to accept a lower amount rather than leaving your debt pending—which hurts your credit score more than settling.
You can propose to settle at a lower rate than you can afford so that you leave room for negotiations. Chase Bank may investigate to ensure you have little to no means to pay the entire amount before they respond with a counteroffer.
Example Letter – How to Answer a Summons for Debt Collection
Here is an example of how you might structure a letter to respond to a summons for debt collection:
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Phone Number]
[Email Address]
[Date]
[Creditor’s Name]
[Creditor’s Address]
[City, State, ZIP Code]
Dear [Creditor’s Name],
Re: [Account Number]
I am writing in response to a summons I received regarding the above-referenced account. I wish to dispute the validity of the debt as I do not believe I owe this amount.
Under the Fair Debt Collection Practices Act (FDCPA), I am requesting that you provide validation of this debt. Please send copies of any documents that support your claim.
I also request that all future communications be conducted in writing. You are hereby notified to cease any further telephone communications with me at my place of residence or work.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
By following these steps, you can assert your rights and take control of your interactions with debt collectors, ensuring they comply with the law and treat you fairly.
