If you’re searching for reliable medical care outside of traditional doctor appointments, concentra urgent care has become a name many Americans recognize. This nationwide network of clinics provides urgent care services, occupational health support, physical exams, and a range of treatment options designed to meet the needs of workers, families, and individuals who require prompt medical attention without an emergency room visit.
In this in-depth article, we explore what Concentra urgent care centers offer, how their services work, recent expansion updates, and practical guidance for visiting a clinic. We also break down patient experiences, operating hours, key departments, and strategies for using Concentra effectively for non-life-threatening health issues. This guide is crafted to help U.S. readers understand Concentra’s role in the urgent care landscape with clear, verified information.
What Concentra Urgent Care Is and Who It Serves
Concentra is a large network of medical clinics that focuses on occupational health and urgent care services. It serves workers who need prompt treatment for injuries, employers who require employee health services, and individuals seeking immediate care for non-emergency health concerns.
The organization operates hundreds of medical centers nationwide. These facilities handle work-related injuries, drug testing, physical examinations, preventive care, and standard urgent care needs like sprains, minor wounds, and illnesses that cannot wait for a scheduled doctor appointment. Concentra centers are staffed by clinicians experienced in workplace health as well as urgent care medicine.
Concentra’s model stands at the intersection of occupational medicine and urgent care, providing services usually associated with walk-in clinics and specialized employer health programs. Many locations integrate both urgent care and workplace injury treatment under one roof, offering convenience for patients who need both types of care.
Concentra’s Service Offerings
Across its network, Concentra offers a wide array of clinical services. These include:
Urgent care medical treatment: Patients with non-life-threatening injuries and illnesses can receive prompt evaluation and care without an appointment. This includes cuts, sprains, moderate burns, fevers, and minor infections.
Work injury care: Concentra’s clinics are well known for managing workplace injuries and helping employers meet occupational health obligations. This includes treatment, documentation, and return-to-work guidance.
Physical therapy: Many Concentra locations include physical therapy services to support recovery from injury, improve mobility, and manage pain.
Drug testing and workplace exams: Clinics provide drug and alcohol screening, Department of Transportation (DOT) physicals, pre-employment physicals, and other work-related health checks.
Telemedicine services: For minor work injuries and follow-up consultations, some patients can use Concentra Telemed, a virtual care platform that reduces the need for in-person visits for certain conditions.
Preventive care and exams: Routine physical exams and health screenings are available, which can be particularly useful for employees needing compliance or insurance-related documentation.
These comprehensive services allow Concentra to serve a broad spectrum of urgent and workplace health needs in one setting.
Recent Clinic Expansions and New Locations
Concentra continues to grow its footprint across the United States with new clinic openings in communities that previously had limited access to occupational and urgent care services.
In 2025, a new medical center opened in Katy, Texas, bringing Concentra’s services to local employers and residents who had requested expanded care in the region. This clinic provides work injury treatment, physical therapy, drug testing, DOT physicals, pre-placement exams, and employer-related health services. Telemedicine services for minor work injuries are also available, giving patients more options for convenient care. turn0search0
Another expansion took place in Union City, Georgia, increasing Concentra’s presence in the Greater Atlanta area. This location offers the same full suite of occupational and urgent care services, helping meet the healthcare needs of both workers and local communities with more efficient access to care. turn0search3
Concentra also entered the Corona, California market with a new medical center offering occupational health and urgent care services. The expansion in California reflects the company’s strategy of addressing demand for accessible healthcare in growing urban and suburban regions. turn0search13
Additionally, Concentra expanded in Northlake, Texas, adding a new location to serve employers and employees in the Dallas-Fort Worth area. This clinic supports the workforce with injury care, physical therapy, drug screening, physical exams, and telemedicine services. turn0search6
These recent openings highlight Concentra’s commitment to expanding access to urgent and occupational health services across multiple states.
Understanding Concentra Clinic Hours and Accessibility
Concentra urgent care centers vary in hours depending on location, type of service offered, and regional demand. Most clinics follow a standard weekday schedule, typically opening Monday through Friday during business hours.
For example, several Concentra locations in Texas and Kansas list typical operating hours from early morning until late afternoon on weekdays, with closures on weekends. These hours accommodate workers who need treatment before or after traditional work hours and employers seeking occupational health services. turn0search16 turn0search18
Some Concentra urgent care centers operate with extended hours or around the clock. One notable example is the Rancho Cucamonga, California location, which provides 24/7 urgent care services. This means patients can visit anytime, day or night, for urgent care needs — an important feature for those needing immediate attention outside normal hours. Physical therapy at that location may follow a more traditional schedule, but the urgent care component remains accessible at all times. turn0search12
Because operating schedules differ by location, patients are encouraged to check with their local clinic for exact hours before visiting.
What to Expect During a Visit
When you arrive at a Concentra urgent care clinic, your visit typically begins with check-in, where staff collect insurance information, the reason for your visit, and any employer-related details if the appointment is work-related.
At many locations, both walk-ins and appointments are accepted. If you choose to walk in, expect that wait times may vary based on busyness and staffing levels. Some patients report that choosing early morning visits can reduce overall wait time, as clinics tend to be less crowded then.
Once checked in, a clinician will evaluate your condition. This may include a physical examination, diagnostic tests, or treatment for injuries or illness. If your visit is related to a workplace injury, Concentra staff will typically document your evaluation in a way that supports employer reporting and compliance.
At the conclusion of your visit, you will receive treatment recommendations, any prescribed medications, and follow-up instructions. If physical therapy is needed, you may be referred to that service at the same location or given scheduling options.
Telemedicine and Remote Options
For minor work-related injuries and follow-up care, some Concentra clinics offer telehealth services through Concentra Telemed. This remote platform allows patients to consult with a clinician via phone or video, which can be especially useful for individuals who are unable to visit a location in person or need follow-up advice.
Telemedicine services are part of Concentra’s broader strategy to make urgent and occupational care more accessible across different care settings. These services reduce the need for physical visits when appropriate and support continuity of care for minor conditions.
Patient Experience: Satisfaction and Challenges
Patient experience with Concentra urgent care centers varies by location and individual expectations.
Positive feedback often highlights friendly staff, thorough evaluations, and the convenience of receiving both urgent and occupational health services at one clinic. Some patients appreciate the professional approach to injury treatment and the availability of ancillary services like physical therapy and preventive screenings.
However, there are also reports from some patients that point out challenges. These can include longer wait times during peak hours, inconsistent communication at the front desk, and differences in experience depending on the specific clinic. Some patients have noted slower service during busy periods or challenges with scheduling, which can be a source of frustration for those seeking timely care. turn0search1 turn0search7 turn0search20
Because experiences can vary by location and time of day, it can help to call ahead or arrive early if you have a flexible schedule and want to minimize wait time.
Who Should Consider Visiting Concentra
Concentra urgent care is a good choice for patients with non-life-threatening medical issues that require prompt attention without an appointment. It is also particularly suitable for:
Workers with job-related injuries: If you’ve experienced a minor injury at work, Concentra provides evaluation and documentation that may be required for employer reporting and workers’ compensation processes.
Employees needing work-related exams: Routine physicals, drug tests, DOT exams, and pre-employment screenings are common services at Concentra clinics.
Families with urgent but non-emergency health needs: If you or a family member has a sprain, fever, or minor wound and cannot see a primary care doctor soon, an urgent care visit can help.
Patients seeking integrated care: Clinics that combine urgent care with physical therapy and occupational health services offer continuity of care without referring patients to multiple locations.
Concentra may not be the best choice for life-threatening emergencies. Conditions such as chest pain, severe bleeding, difficulty breathing, or symptoms of stroke require immediate attention at an emergency room or by calling emergency services.
Insurance, Payments, and Costs
Concentra urgent care centers typically accept a variety of insurance plans, including major private health plans and employer-sponsored coverage. However, coverage can vary, so patients are advised to confirm whether their specific insurance is accepted before or at the time of their visit.
For those without insurance, clinics generally accept other forms of payment such as credit cards, debit cards, and cash. Pricing for services will depend on the type of care received, any tests conducted, and local pricing policies.
Patients should also discuss payment expectations and options with the clinic at check-in to avoid surprises after treatment.
How to Prepare for Your Visit
To make your clinic visit smoother and more efficient:
Bring identification: Carry a valid ID, insurance card, and any employer documentation if the visit is work-related.
Arrive early: Visiting early in the clinic’s operating hours can help reduce wait times.
Prepare your medical history: Be ready to share recent health history, medications, and allergies with your clinician.
Ask questions: If something is unclear about your treatment plan or follow-up care, don’t hesitate to ask for clarification before you leave.
Key Takeaways for Patients
Concentra urgent care centers operate widely across the United States, offering urgent care, occupational health services, physical therapy, exams, and more.
Their network continues to grow with new clinics opening in regions like Texas, Georgia, and California, expanding access to comprehensive clinics that serve both workers and community members.
Clinic hours vary by location, with many following regular weekday schedules and some providing extended or 24/7 urgent care access. Patients can visit for non-emergency conditions and employer-related health needs, walk in without appointments, and take advantage of telemedicine options for minor issues.
Patient experiences can vary, so planning ahead and checking local clinic details can enhance your visit. When used appropriately, Concentra clinics fill an important role in accessible health care outside traditional doctor visits.
Have you visited a Concentra urgent care clinic recently? Share your experience, questions, or tips in the comments and help others make informed care choices.